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Privacy Policy


Introduction

This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the applicable data protection laws and regulations, including those set by the Authority. By using our services, you agree to the collection and use of information as described in this policy. Our Privacy Policy is reviewed and updated regularly in order to be compliant with data protection laws and other privacy regulations.

Signal Expert Global FZE

Signal Expert Global FZE with License No. 4203676.01, registered at Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.

  1. Information Collection

We collect personal information that you provide when registering for our services, including but not limited to your name, email address, phone number, and payment information. We may also collect technical information related to your use of our website or services, such as IP addresses and browser types.

  1. Use of Information

We use the information we collect to provide and improve our services, including forex and commodities advisory, live research calls, and other related services. Your information may also be used for customer support, marketing communications (with your consent), and ensuring compliance with legal obligations.

  1. Data Security

We implement reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is 100% secure.

  1. Third-Party Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data with service providers who assist in the operation of our business, such as payment processors or analytics providers, but only as necessary for the provision of services.

  1. Cookies and Tracking Technologies

We may use cookies to enhance user experience and analyze how our website is used. You can adjust your browser settings to disable cookies; however, some features of our website may not function properly if cookies are disabled.

  1. To Investigate Or Settle Enquiries or Disputes

We may need to use personal information collected from you to investigate issues or to settle disputes with you because it is in our legitimate interests to ensure that issues and disputes get investigated and resolved in a timely and efficient manner.

  1. To Comply with Applicable Laws, Court Orders, Other Judicial Process, Or the Requirement of any Applicable Regulatory Authorities.

We may need to use your personal information to comply with any applicable laws and regulations, court orders or other judicial process, or the requirements of any applicable regulatory authority. We do this not only to comply with our legal obligations but because it may also be in our legitimate interest to do so.

  1. Internal Business Purposes & Record Keeping

We may use your personal information for internal business and research or record keeping purposes. Such processing is in our own legitimate interests and is required in order to comply with our legal obligations. This may include any communications that we have with you in relation to the services and products we provide to you. We will also keep records to ensure that you comply with your contractual obligations pursuant to the agreement governing our relationship with you.

  1. Legal Notifications

Often the law requires us to advise you of certain changes to products or services or laws. We may need to inform you of changes to the terms or the features of our products or services. We need to process your personal information to send you these legal notifications. You will continue to receive this information from us even if you choose not to receive direct marketing information from us.

  1. Physical Security

If you enter any of our premises we may record your image on our CCTV for security reasons. We may also take your details to keep a record of who has entered our premises on any given day. It is in our legitimate interest to do this to maintain a safe and secure working environment.

  1. Rectification

We will take all reasonable steps to make sure that your personal information remains accurate, complete and up-to-date. If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified. If we have disclosed your personal information to others, we will let them know about the rectification where possible. You may inform us at any time that your personal details have changed by e-mailing us at info@signalexpertglobal.ae. The Company will change your personal information in accordance with your instructions. To proceed with such requests, in some cases we may need supporting documents from you as proof, i.e. personal information that we are required to keep for regulatory or other legal purposes. Please note rectification may take 4-5 working days to update records.

  1. Legal Disclaimer

Signal Expert Global FZE ( the “Company” ) may disclose your personally identifiable information as required by rules and regulations and if the Company believes that disclosure is necessary to protect our rights or to comply with other proceedings, court order, legal process served or pursuant to governmental, intergovernmental or other regulatory bodies. The Company is not liable for misuse or loss of personal information or otherwise on the Company’s website(s) that the Company does not have access to or control over. The Company will not be liable for unlawful or unauthorized use of your personal information due to misuse or misplacement of your passwords, negligent or malicious intervention or otherwise by you or due to your acts or omissions or a person authorized by you (whether or to that authorization is permitted by the terms of our legal relationship with you).

  1. Financial Risk Disclosure
    Given the nature of our business in global financial markets, including Forex and Comex segments, it is important to note that trading and investment carry inherent risks, including the risk of loss. While we take every precaution to secure your information, the financial market itself involves risks that are beyond our control.
  2. Your Rights

You have the right to access, correct, or delete your personal information at any time. Please contact us directly if you wish to exercise these rights. If you have any questions or concerns regarding this Privacy Policy, please e-mail us at info@signalexpertglobal.ae
Changes to this Policy

We may update this Privacy Policy periodically or as required by law or by company.

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